I wasn't immediately informed about the result after applying for a house. I was expecting a phone call by the agency but only when I rang, I was informed about landlord's decision.
Excellent level of service, ran through the applications with me in great detail, listened to my wants for a tenant, would highly recommend!!!
Absolute shambles of an Agent. We have been left waiting for 4 Months to get a simple lease completed on a small commercial office. We chased them all the time for progress and reiterated over and over that come May, we would need to be in or we would have to terminate our interest. We then were forced to extend that to June and now that is still open ended!! At the last minute (ON THE DAY OF POSSIBLE COMPLETION), I attended my Lawers office to sign the lease and it was then announced that they had revoked a paragraph which outlined their agreed and legal obligation to make some minor repairs within 60 days of completion. They would not re-enter this clause even though these small works had been agreed at the point of issuing HOT's back in February which made us feel like there was something sinister going on. We have now pulled out of the deal, paid their termination fee and although we are over 2600 out of pocket in costs, we are extremely relieved that we do not have to have Holroyd Miller in our lives for the next number of years. These are absolutely shocking to deal with and I would urge any reader to look at other agents if looking to advertise a property OR if someone wants to pursue a commercial property, I would URGE you to include a deadline in any HOTs as they are simply useless!
Terrible service from this company . One viewing arranged in 9 weeks then terminated my contact via email with no explanation. No return of phone calls or emails answered. Left me looking for a new agent and possibly loosing the house I have offered on.UPDATEResponse hilarious no price deduction was mentioned and yes priced less at my instruction with new agent as cant risk loosing another house .... would have preferred written response or returned call rather than public slanging match on social media but the response and lack of communication by other channels shows the attitude Ive received since the house didnt sell and was taken off your books with no warning!! If you wish me to post the evidence I could do so......
Phone calls not returned. Different information given when speaking to different staff members, no consistency. Sale lost due to inflexibility. Stay well away!
Holroyd Miller is a UK Real Estate Agency based in Wakefield, Yorkshire and the Humber. Holroyd Miller is located at 70 Northgate, Wakefield WF1 3AP, UK.
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